Shipping policy

Shipping Policy

Last updated: September 1, 2026

Shipping Area

DURAMOXLQ currently ships to eligible addresses within the United States. Shipping availability will be confirmed at checkout.

Shipping Cost

We offer free standard shipping on eligible orders and delivery addresses. Any applicable shipping charges will be displayed before payment.

Processing and Delivery

Orders are processed on business days, excluding weekends and public holidays.

Estimated standard delivery is generally 5–8 business days. Delivery times are estimates and may vary depending on product availability, destination, carrier delays, weather, holidays, or other circumstances outside our control.

Multiple Packages

Products may ship from different fulfillment locations. An order containing multiple items may arrive in separate packages and on different dates.

Tracking

When tracking information is available, it will be sent to the email address provided during checkout. Tracking information may take up to 48 hours to update after shipment.

Address Changes

Customers are responsible for providing a complete and accurate shipping address.

Contact us as soon as possible if an address needs to be changed. We cannot guarantee changes after an order has entered processing or has shipped.

Additional charges caused by an incorrect address, refused delivery, or unsuccessful delivery attempt may be the customer’s responsibility where permitted by law.

Delayed, Lost, or Damaged Orders

If an order is delayed, lost, damaged, incomplete, or marked as delivered but cannot be located, please contact us through our Contact Us page.

For damaged orders, please keep the product and original packaging and provide photos of the product, packaging, and shipping label.

Returns

Shipping terms for returns are explained in our Return and Refund Policy.